Privacy policy
BAKE N FLAKE BAKERIES PTY LTD (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our bakery, website, and engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect We may collect and process the following types of personal information:
Personal Identification Information: Name, email address, phone number, and mailing address.
Payment Information: Credit/debit card details and billing address.
Technical Data: IP address, browser type, and usage data collected via cookies.
Order Details: Purchase history, delivery addresses, and preferences.
Feedback and Inquiries: Communications, reviews, and customer support requests.
2. How We Collect Your Information We collect your data in the following ways:
When you place an order in-store or online.
When you subscribe to our newsletter or promotional offers.
Through website cookies and tracking technologies.
When you contact us via phone, email, or social media.
3. How We Use Your Information Your personal data is used for the following purposes:
To fulfill orders and provide requested services.
To improve our products, services, and customer experience.
To process payments and prevent fraudulent transactions.
To send promotional materials, offers, and updates (with your consent).
To comply with legal and regulatory requirements.
4. How We Share Your Information We do not sell your personal data. However, we may share your data with:
Third-party service providers (e.g., payment processors, delivery partners).
Legal authorities when required by law.
Marketing partners for promotional activities (with your consent).
5. Data Security We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure.
6. Your Rights You have the following rights concerning your personal data:
Access your personal information and request corrections.
Withdraw consent for marketing communications.
Request the deletion of your personal data, subject to legal obligations.
Lodge a complaint with the relevant data protection authority.
7. Cookies and Tracking Technologies Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.
8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us If you have any questions about this Privacy Policy or your personal data, please contact us at:
BAKE N FLAKE BAKERIES PTY LTD